Controller
The controller is KIILA Studio, Business ID 3641265-6, Finland. Contact us at support@playkiila.com. Other company contact details are on the Support page.
KIILA is an Android game for adults and is not intended for children.
Information we process
A technical user identifier is created for your game account. Creating a KIILA account does not require your real name or email address.
We process profile and game information, statistics, friends, blocks and player reports, settings, subscription and purchase verification information, an app installation notification identifier, and device, network and security information needed to protect the service. Support processes the sender’s address, message and information they choose to provide that is needed to handle the matter.
Your nickname, profile code, basic wins and losses and Premium badge may be visible to others. Participants see their shared game information. Detailed statistics are visible only to the account holder. Player reports are private and do not automatically result in a penalty. We do not make solely automated decisions with legal or similarly significant effects on you.
We process app usage and error information, such as the app version and activity records, to protect the service and investigate problems. This information can be linked to your game account and purchases.
Purposes and legal bases
We provide the game service, account and purchases under our contract with you. Security, abuse prevention, troubleshooting and proportionate support are based on legitimate interests balanced against your rights. Advertising processing that requires consent is based on your consent. Accounting, consumer protection, privacy requests and lawful authority requests are handled under applicable legal obligations.
Without information necessary to provide a feature, we cannot provide that feature. Google Play Games protection, notifications and personalised advertising are optional.
Service providers and transfers
Google’s cloud services process information on our behalf. Google Play handles purchases and updates, Google Play Games optional account protection, and Google AdMob advertising; Google is an independent controller for AdMob. A Finnish website hosting and security provider processes web requests needed to deliver and protect the site on our behalf, and is independently responsible for security information about its own systems.
KIILA does not receive payment card numbers or security codes and does not sell personal data. Limited information may be disclosed to authorities or advisers under the law or for a legal matter; game content you share goes to the app you choose.
Transfers outside the EEA rely on an applicable adequacy decision or standard contractual clauses and supplementary safeguards where needed. Ask support for further information and a copy of the safeguards. See Google’s privacy policy and Google's data transfer policies.
Advertising
For Free use, Google AdMob may process an approximate area inferred from your IP address, device and advertising identifiers, app and ad interactions and diagnostics for advertising, measurement, analytics and fraud prevention. KIILA does not request precise location permission. Personalisation that requires consent is not used without your consent. You can change or withdraw consent in the app’s Advertising privacy settings when available. Premium is ad-free.
Retention
Account and play. Account and summary information is kept while the account is in use. An unused guest account may be deleted after 180 days and a protected account after 12 calendar months, with a further 7 days after deletion is scheduled. Returning to use the account cancels deletion; active Premium, an unfinished game, an open challenge, matchmaking, a pending rematch, an unresolved purchase or account matter, or justified legal or security hold prevents it.
Games, support and privacy requests. Short-lived completed-game information: 7 days; necessary results and statistics follow the account lifecycle. Support messages: 90 days after closure. Necessary privacy-request handling records: 12 months after completion.
Player reports, purchases and investigations. Player reports: 30 days after closure without action or 180 days after closure when action was taken. Open reports remain only while being handled. Purchase verification information: during the subscription and for at most 60 days after expiry. Necessary information for a real dispute, fraud, security or legal matter: while it is handled and for at most 90 days afterwards, unless mandatory law requires otherwise.
Notifications and website. Notification identifier: while needed; removed when registration ends, the identifier becomes invalid or the account is deleted. Website access-log copies have a 7-day archive retention setting. The hosting provider keeps its own server and error logs for website delivery, troubleshooting and abuse prevention for the duration of those needs. Its security-system logs are kept for 100 days.
App diagnostics. Diagnostic information about app operations is kept for 30 days. The provider’s automatic deletion may be delayed.
Deleting your account
Delete your account in the app: Settings → Delete account and all data. If you cannot access the app, contact support; see the deletion instructions. We verify that the request relates to your account. Completed deletion is permanent.
Deletion covers the account and associated game information. Limited information may remain for the justified reasons above or to keep another participant’s completed game consistent. Uninstalling the app alone does not delete your server account, and deleting your account does not cancel your Google Play subscription.
Your rights
Subject to applicable legal conditions, you can access and correct your information, request erasure or restriction, receive information in a portable format, object to processing based on legitimate interests and withdraw consent. Withdrawal does not affect the lawfulness of earlier processing.
Send requests to support@playkiila.com. We handle privacy requests without undue delay and within the time required by law. Any lawful limitation will be explained. You can complain to the Finnish Data Protection Ombudsman or another competent data protection authority.
Website and protection
The website remembers your theme and language in your browser; you can remove them by clearing the site’s local storage. These choices are not linked to your game account. The site has no tracking scripts or advertising cookies.
We protect information through encrypted connections, restricted access and safeguards proportionate to the need. We publish the current notice here and give notice of material changes as required by law.