Controller and contact
The controller is KIILA Studio, Business ID 3641265-6, Finland.
Privacy, support and account-deletion requests can be sent to support@playkiila.com.
Audience
KIILA is intended for adult players and is not directed to children.
Data KIILA uses
KIILA uses data needed to run the game, including an anonymous user identifier, username and profile code, friends and challenges, multiplayer game state, results, turn deadlines, settings, local statistics, notification tokens when notifications are enabled, and safety or security signals.
KIILA also uses Google Play subscription status to provide Premium.
Player blocking is server-owned.
Private reports contain only a selected reason and a bounded friend or game context, never free text or attachments.
How data is used
Data keeps your account and profile working, synchronizes multiplayer games, handles challenges and matchmaking, shows results, sends optional notifications, and helps keep the game fair and safe.
KIILA does not sell your personal data.
Subscription status is checked for purchases, Restore purchases, renewals, cancellations, and expiry.
Profile statistics and recovery
KIILA stores profile statistics such as recent results and streaks, a Daily Challenge all-time summary, Wordbot results by difficulty, and verified head-to-head totals.
Competitive profile and head-to-head figures cover only results confirmed from the date shown in the app onward; they are not lifetime totals.
Detailed profile and head-to-head values are readable only by the signed-in account owner; a friend comparison uses the owner's verified head-to-head data and does not publish another player's private statistics.
Supported statistics and Wordbot result records are part of protected-account recovery and are never merged between KIILA accounts.
Statistics accumulate for Free and Premium accounts; Premium controls only whether Premium values are displayed.
Removing or blocking a friend does not erase already verified head-to-head history; account deletion removes both copies.
Service providers
KIILA uses Google Firebase for sign-in, data storage, online game features, messaging, and integrity or security checks; Google Play for the Premium subscription; and Google AdMob for advertising in Free use.
Ads and consent
Free use may show Google AdMob ads.
Google collects and shares the device’s IP address, which can indicate an approximate area, device and advertising identifiers, app and ad interactions, and diagnostic information.
These are used for advertising, ad measurement, analytics and fraud prevention.
KIILA does not request precise location permission.
Where required, you can accept or decline consent, then change or withdraw it in the app’s Ad privacy options when available.
Personalization requiring consent is not used without that consent.
Android settings also let you reset or delete the advertising ID.
Premium is ad-free.
Premium subscription and payment
KIILA Premium is a Google Play subscription that renews automatically every 3 months.
Google Play handles payment; KIILA receives neither card details nor the email address of your Google account.
KIILA's server checks the subscription before Premium is enabled, and Restore purchases checks it again.
Renewal, cancellation, and expiry follow Google Play status.
Manage or cancel the subscription in Google Play.
Deleting your KIILA account does not cancel it.
Premium can be used on only one KIILA account at a time.
If the same valid Google Play subscription is already active on another KIILA account, the user can initiate the transfer by choosing Restore purchases in Premium.
A successful transfer removes Premium from the earlier KIILA account and activates it on the current KIILA account.
KIILA accounts are not merged, and games, friends, statistics, nickname or other account data are not transferred.
The earlier KIILA account is not deleted, and the Google Play subscription is not changed.
Canceling before confirming the transfer request does not change Premium.
If the response is interrupted, the transfer may already be complete.
Try the same action again to resolve the current transfer state.
KIILA Premium is a subscription that renews every 3 months and is sold and billed only through Google Play.
KIILA has no web shop, cart, checkout, payment form or direct card flow.
Creating or accepting Premium-only Series or Blind Series requires each participant's own current server-verified Premium entitlement; one player's Premium never unlocks it for a Free opponent.
KIILA account protection and recovery
You have one KIILA account, created with a nickname.
Google Play Games can protect that account and help restore the same account on another Android device; it is not a separate KIILA account or KIILA's game-data storage.
When KIILA finds a protected account, you can confirm restoration of that account, but KIILA does not offer a parallel new account or merge accounts.
To start completely over, first use Settings - Delete account and all data, then complete normal account creation.
An unused guest account may enter deletion after 180 days and a protected account after 24 months, followed by a 30-day grace period.
Meaningful return cancels scheduled deletion.
Uninstalling KIILA does not delete server data.
Player safety
Blocking is account-specific server data, and you can unblock a player.
A report contains the selected reason, the reporting and reported accounts, a verified friend or game connection, and the time.
A nickname snapshot is stored only for an inappropriate-name report.
Reports are private and contain no free text or attachments, and KIILA does not sell this data.
Dismissed or no-action reports are deleted 30 days after closure; actioned reports and sanitized count summaries are retained for at most 180 days.
Open reports remain only until review.
Account deletion removes active blocking relationships, while limited moderation data may remain for those periods with account identifiers minimized.
Sharing, retention, and security
Result sharing uses Android's share sheet and is prepared locally before you choose a destination.
Data is kept only as long as needed for the game, security, abuse prevention, legal duties, or consistent completed-game records.
The active Wordbot board and its local completion record remain on the device and work offline.
Only supported Wordbot results and aggregate statistics may sync for recovery of the same protected KIILA account; the active board and local completion record are not transferred to another device.
Account deletion and contact
Use Settings - Delete account and all data in KIILA.
This deletes the KIILA account and related game data, subject to limited retention for security, abuse prevention, legal duties, or a consistent completed game for another player.
It does not cancel a Google Play subscription.
If you cannot access the app, contact support@playkiila.com.
You can also read Google's privacy information.
Legal bases
Core account, multiplayer, recovery and Premium processing is necessary to provide the service and perform the user agreement.
Consent is used for advertising choices where required.
Security, abuse prevention, moderation, service integrity and proportionate support processing rely on KIILA Studio's legitimate interests, balanced against player rights.
Legal obligations and legal claims may require limited processing.
Retention
Active account, game and supported recovery data is kept while needed to provide the KIILA account.
Short-lived terminal game rows use a seven-day cleanup window, while completed statistics needed for account history remain until account deletion or an applicable shorter cleanup.
Dismissed or no-action moderation reports are removed 30 days after closure; actioned reports and sanitized aggregates within 180 days, while open reports remain only until reviewed.
Unused guest accounts may enter deletion after 180 days and protected accounts after 24 months, followed by a 30-day grace period.
General support correspondence is removed or anonymized 90 days after closure, and necessary privacy or deletion-request records are kept for 12 months after completion.
The minimal purchase-verification ledger is retained through the verified subscription lifecycle and at most 60 days after expiry; a real refund, chargeback, dispute, fraud, authority or legal case may retain only necessary data until resolution and at most 90 days afterwards.
Card data, payment method, real name and Google-account email are not stored by KIILA.
Ordinary hosting access logs target seven days only where supported, limited operational error logs 30 days, and a real security case only for the case plus at most 90 days.
Notification identifiers remain only until replaced, invalid, unregistered or the account is deleted.
International transfers and security
KIILA uses Google services that may process data outside Finland or the European Economic Area.
When data is transferred internationally, applicable safeguards such as an adequacy decision or contractual safeguards are used.
Traffic is encrypted in transit, access is restricted by account and service controls, and integrity signals help reject unauthorized clients.
No security measure can guarantee absolute security.
Automated processing and complaints
KIILA uses automated game rules, matchmaking, integrity checks and abuse-prevention limits, but does not use personal data for a solely automated decision that produces legal or similarly significant effects.
Player reports are reviewed under the moderation process.
You may contact support@playkiila.com and you may lodge a complaint with the Finnish Data Protection Ombudsman or another competent supervisory authority. Google Privacy Policy.
Your rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability, or object to processing.
You may also withdraw consent choices where consent is the basis for processing.
Contact support@playkiila.com to make a request.
This website
playkiila.com has no analytics, advertising, cookies or tracking scripts.
Theme and language preferences stay only as kiila-theme and kiila-language in this browser's localStorage and are not linked to a KIILA account or sent to KIILA Studio.
The hosting provider may process technical request data needed to deliver and protect the site.
Ordinary access logs have a seven-day target only if the actual service and configuration support it; otherwise KIILA Studio verifies the provider state and uses an owner cleanup checklist rather than claiming unavailable automation.